Overview
The Print Receipt option within the AR Aging screen allows you to reprint a customer's payment receipt after a payment has been processed.
This feature is useful when:
A receipt was not printed at the time the payment was received.
A customer requests another copy of their payment receipt.
You need to provide proof of payment after the original transaction has been completed.
The receipt generated from the AR Aging screen is the same receipt that is available immediately after a payment is processed.
Access the AR Aging Screen
Navigate to Accounts Receivable.
Open AR Aging.
Locate and select the customer whose payment receipt you want to print.
Tip: Customers with a zero balance may still have payment history available, making them good candidates when searching for previously processed payments.
Review the Customer's Payment History
If the customer has no open invoices, you can still review their previous payments.
Click Payment History.
Review the list of payments made by the customer.
The Payment History window displays information such as:
Payment Amount
Payment Date
Payment Time
Payment ID
If applicable, you can also view the Open Deposits tab to review any remaining customer credits or deposits.
Review Payment Details (Optional)
If additional information is needed before printing:
Select the Payment ID.
Review the payment details.
Depending on the payment, you may see information such as:
Payment method (Check, Cash, Credit Card, etc.)
Payment amount
Payment date
Additional transaction details
Although the payment can be printed from this screen, you can also generate the receipt directly from the AR Aging screen without opening the payment record.
Print a Payment Receipt
To print the receipt directly from AR Aging:
Locate the customer.
Select the Print icon.
Choose Receipt.
The system generates the payment receipt and displays it on the screen.
From there, you can:
Print the receipt
Save it as a PDF (if supported by your print settings)
Provide a copy to the customer
Receipt Contents
The printed receipt includes payment information such as:
Customer information
Payment amount
Payment date
Payment method
Payment reference details (when applicable)
The receipt is identical to the one presented immediately after the original payment was processed.
When to Use This Feature
Reprinting a payment receipt is helpful when:
The original receipt was not printed.
A customer requests another copy.
You need to verify a payment after the transaction has been completed.
A customer needs documentation for their records.
Best Practices
Use Payment History to confirm you have selected the correct payment before printing.
Review payment details if multiple payments exist for the same customer.
Reprint receipts directly from AR Aging to avoid searching through individual payment records.
Provide customers with a printed or electronic copy whenever proof of payment is requested.
Summary
The Print Receipt option in the AR Aging screen provides a quick and convenient way to reprint customer payment receipts without reopening the original payment transaction.
Using this feature, you can:
View previous customer payments.
Verify payment details.
Generate a duplicate receipt.
Print or save the receipt for customer records.
This functionality simplifies customer service by making payment receipts easily accessible whenever they are needed.