The Price Tags and Pricing screen now includes a Website Status column, giving users greater visibility into a product’s current website availability. Users can select a status to view additional details, including why a product may not be appearing on the website and what changes can be made to keep it available.
How to Check Website Status for E-Commerce Price Tags
Objective
Use the Website Status column in Price Tags and Pricing to quickly identify whether products are visible on the website and understand why a product may be hidden or removed. This SOP helps team members review status details and determine what changes are needed to keep products available online.
Key Steps
1. Open the Website Status column 0:00
Navigate to Price Tags and Pricing.
Locate the e-commerce price tags section.
Find the new Website Status column, which shows the current status of each product on your website.
2. Check a product’s website status 0:10
In the Website Status column, click the Check Website Status icon.
Wait for the product status to load and display in the column.
Review the status shown for each product to confirm whether it is currently visible online.
3. Review status details for more information 0:21
Click any status entry to open additional details.
Use the expanded information to understand the reason behind the product’s current website status.
Identify whether the product is available, hidden, or scheduled to be removed.
4. Determine what changes are needed to keep a product available 0:34
Read the status explanation carefully to see what can be changed.
Follow the guidance provided if you want the product to remain available on the website.
Use the status details to decide whether a product needs updates before it can stay visible.
5. Use website status to troubleshoot visibility issues 0:40
If a product is not showing on the website, check its status before asking for help.
Use the status information to understand the issue and identify possible fixes.
This reduces the need to track down another team member for an explanation.
6. Monitor product visibility across the website 0:49
Use Website Status as a quick reference for overall product visibility.
Confirm which products will appear on the website and which will be removed or hidden.
Review the status regularly to maintain accurate e-commerce listings.
Cautionary Notes
Do not assume a product is missing due to an error until you review its Website Status details.
Status explanations may indicate required changes; make sure those changes are completed before expecting the product to remain visible.
If the status is unclear or does not resolve the issue, escalate to the appropriate team member for further review.
Tips for Efficiency
Check Website Status first whenever a product is missing from the website.
Click into status details immediately to save time diagnosing visibility issues.
Use the column as a routine verification step when reviewing e-commerce product listings.