The following video discusses updating and troubleshoot digital tags efficiently using the physical digital tag interface. We explore viewing tag status, locating tags, the time line feature, updating price tags and visual confirmation.
Updating and Troubleshooting Digital Tags
Key Steps
Check Tag Status:
Click on the "transmitted" status on the digital tag to view detailed information about the tag, including battery level and signal strength.
Use the image representation on the interface to identify the physical tag.
Locate Physical Tag:
For newer tags with LED flash, press the button on the interface to make the physical tag flash.
The LED flash will last for at least 60 seconds, providing ample time to locate the tag.
Timeline Tracking:
Review the timeline feature on the interface to track the history of actions performed on the tag, such as flashing or price updates.
Update Tag Price:
Edit the price details on the interface by changing the regular and sale prices.
After making changes, ensure to transmit the tag by pressing the "update digital tags" or "transmit tag" button.
Confirmation of Update:
Wait for a notification confirming the successful transmission of the updated tag.
Check the timeline to verify that the transmission was created and completed successfully.
Verify Price Update:
Monitor the physical tag as it updates in real-time to reflect the new prices set on the interface.
Confirm that the updated prices are displayed correctly on the physical tag.
Cautionary Notes
Ensure that the tag is within range and properly connected to the system before attempting to update or troubleshoot.
Avoid interrupting the transmission process once initiated to prevent data loss or errors.
Handle the physical tags with care to avoid damage to the LED flash or other components.
Tips for Efficiency
Familiarize yourself with the interface features to quickly access tag information and troubleshoot issues.
Keep track of the timeline for each tag to maintain a clear record of actions taken.
Utilize the LED flash feature to easily locate specific tags in a physical environment.
By following these steps, team members can effectively update and troubleshoot digital tags, ensuring accurate pricing information and smooth tag operations.
