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Merging AR accounts

Updated over 3 weeks ago

Fixing Duplicate AR Account: Step-by-Step Guide

  1. Choose the AR Account to Keep

    • Decide which account to keep (e.g., MATC1).

  2. Reopen Original Invoices

    • Access original invoices in MATC2 and MATC3 for adjustments.

  3. Adjust Payments on the Original Invoice

    • Use "Take Payment- Accounts Receivable" to adjust payments.

    • Apply negative values to back out payments from the duplicate AR account

    • Repost to the Good AR account

  4. Apply Negative Balances to Positive balances In AR aging

    • Process AR account payments with zero dollar

    • Use the Negatives against the positives to close both balances.

    • Select payment method (e.g., cash) and process payments to clear open invoices.

  5. Delete AR Customer

    • Delete the AR customer associated with the duplicate account.

  6. Merge Accounts under Customer Inquiry

    • Access "Merge Customer Inquiry" to merge accounts.

    • Select the good account (e.g., MATC1) as the primary account to merge duplicate information into.

    • Merge duplicate accounts (e.g., MATC2 and MATC3) into the chosen primary account.

    • Ensure all AR information is cleared up before finalizing the merge process

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