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Gatekeeper - Skipping an Up

Updated over a month ago

Skip Up Option in Gatekeeper

Objective:

To effectively utilize the skip option in Gatekeeper when unable to take an incoming task or call, ensuring smooth workflow and proper communication.

Key Steps:

  1. When the notification pops up indicating it's your turn, assess if you are unable to take the task.

  2. If you are in the middle of a task that cannot be interrupted, click on the skip button that appears alongside the next button.

  3. A window will pop up asking you to type in a reason for skipping your turn. Keep the reason concise but informative.

  4. After typing in the reason, click on the save button to ensure the information is saved.

Cautionary Notes:

  • Ensure that you only use the skip option when absolutely necessary and not as a habit.

  • Provide a valid reason for skipping your turn to maintain transparency and accountability.

  • Remember that skipping a task should be an exception rather than a regular occurrence.

Tips for Efficiency:

  • Keep the reason brief and to the point to save time.

  • Communicate with your team if you find yourself skipping tasks frequently to address any underlying issues.

  • Regularly review the reasons for skipping tasks to identify patterns and improve workflow efficiency.

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