Skip to main content

Accounts Receivable Delineation on Customer Inquiry and Ordering

Updated over a week ago

Key Steps

  1. Access the Customer Inquiry Grid 0:00

  • Navigate to the customer inquiry grid in your system.

  • Ensure you have the necessary permissions to view AR accounts.

2. Identify AR Accounts 0:09

  • Look for accounts clearly marked with 'AR' in the grid.

  • These accounts will be visually highlighted for easy identification.

3. Create Orders for AR Customers 0:17

  • When creating orders, check for the AR indicator next to the customer name.

  • Hover over the red dot to view the customer's past due balance.

Cautionary Notes

  • Ensure that you do not process orders for customers with significant past due balances without proper authorization.

  • Regularly review AR accounts to avoid potential financial issues.

Tips for Efficiency

  • Familiarize yourself with the layout of the customer inquiry grid to quickly locate AR accounts.

  • Use filters in the grid to narrow down your search for specific AR accounts.

Did this answer your question?