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Understanding Vendor Returns and AP Credit Entries

Updated over 3 weeks ago

In this video, we explain the new process for vendor returns, where you'll now be prompted to create an AP entry for the credit when returning items.

Vendor Returns Standard Operating Procedure (SOP)

Objective

This SOP outlines the steps to create an Accounts Payable (AP) entry for vendor returns, ensuring proper handling of items with differing receiving dates.

Key Steps

Step 1: Access Vendor Returns 1:55

  • Navigate to the Inventory section.

  • Click on Vendor Returns.

Step 2: Create a Vendor Return 2:00

  • Add the items you wish to return.

  • Ensure that the items have different receiving dates.

Step 3: Complete the Vendor Return 2:20

  • Click on Complete to proceed with making a credit.

  • Be aware that a warning will appear if the items have differing receive dates.

Step 4: Review Warning Message 2:48

  • The warning will indicate that the vendor return has inventory with differing receive dates.

  • Note the earliest invoice date allowed based on the latest receive date.

Step 5: Continue with Vendor 3:05

  • Choose to continue with the current vendor or select a different one as prompted.

Step 6: Select AP Date 3:24

  • After confirming the vendor, select the appropriate AP date for the credit.

Cautionary Notes

  • Ensure that you double-check the receiving dates of the items before completing the vendor return to avoid errors.

  • Be aware that the earliest invoice date is determined by the latest receiving date of the items being returned.

Tips for Efficiency

  • Familiarize yourself with the inventory system to navigate quickly.

  • Keep a record of common vendors and their return policies to streamline the process.

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