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Order Processing Overview

Updated over 3 weeks ago

Ordering Product After Sale

Objective:

To efficiently order products that are not in stock or need to be special ordered after a sale is written, ensuring availability for delivery to customers.

Key Steps:

  1. Notification: The salesperson notifies the designated buyer, re-buyer, or inventory manager that a product needs to be ordered.

  2. Allocation:

    • Allocated Product: Mark specific products requested for purchase orders as allocated to a particular sales order.

    • Sales Sold Product: Request orders for products that are regularly sold but currently out of stock.

  3. Order Request:

    • Use the Order Requirements or Order Request section under the Purchase Order tab in the HomeSource system.

    • Request a purchase order for products that need to be ordered.

  4. Acceptance and Decline:

    • Review order requests in the system and accept or decline based on inventory availability and customer needs.

    • Allocate products to specific sales orders to ensure accurate delivery.

  5. Purchase Order Creation:

    • Create a purchase order for the requested products.

    • Save and send the purchase order to the manufacturer.

  6. Confirmation:

    • Confirm with the manufacturer that the order is received and the pricing is correct.

  7. Delivery:

    • Schedule delivery using the inbound scheduler in the system.

    • Print scan labels for products to be received.

    • Tag and scan items upon delivery to ensure accuracy.

Cautionary Notes:

  • Ensure products are allocated correctly to specific sales orders to avoid confusion during delivery.

  • Confirm pricing and order details with the manufacturer before delivery.

Tips for Efficiency:

  • Segregate allocated products in the warehouse for easy retrieval.

  • Use filters in the system to streamline the order request process.

  • Utilize the scan feature or pocket scan app for efficient scanning of products upon delivery.

  • Regularly review order needs through the HomeSource system for proactive ordering.

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