Please note that the Deposits feature is only available to customers using our General Ledger module.
In this video, we walk you through the new feature we’ve implemented that allows you to easily revert a deposit if it was made by mistake. To do this, you need to have the appropriate permissions, which can be granted through the Users menu. Once you have access, simply navigate to the deposits section, select the deposit date, and click on "Revert Deposit." Please remember that reverting a deposit will return payments to an undeposited state and undo all related general ledger transactions.
Standard Operating Procedure for Reverting a Deposit
Key Steps
Verify User Permissions 1:12
To revert a deposit, ensure you have the necessary permissions.
Navigate to the menu:
Go to Users.
Click the Users tab.
Find the user you want to grant permission to.
Click on Permissions for that user.
2. Grant Revert Deposit Permission 2:33
In the Permissions section:
Locate the permission for Revert Deposit under the Deposits category.
Check the box next to Revert Deposit.
Click Save to apply the changes.
3. Access the Deposits Section 3:16
To revert a deposit, go to the menu:
Click on Point of Sale.
Select Deposits.
4. Select the Deposit Date 3:51
Once in the Deposits section:
Click the Deposits tab.
Select the date of the deposit you wish to revert.
5. Revert the Deposit 4:10
Find the deposit you want to revert and click Revert Deposit.
A confirmation message will appear:
It will state that reverting this deposit will return each payment to an undeposited state and undo all general ledger transactions.
Confirm by selecting Yes to proceed.
6. Check Reverted Status 4:38
After the deposit has been reverted, it will change to a Reverted status.
To view all reverted deposits:
Click the Reverted Status icon at the top of the screen.
Cautionary Notes
Ensure you have the correct permissions before attempting to revert a deposit.
Reverting a deposit will affect all related transactions; confirm that this action is necessary before proceeding.
Tips for Efficiency
Regularly review user permissions to ensure team members have the access they need.
Familiarize yourself with the deposit dates to streamline the selection process.